Privacy Policy

Last Updated: 20.01.2026
Effective Date: 20.01.2026

This privacy policy is issued by Shenzhen Humsienk New Energy Technology Co., Ltd. ("Humsienk", the "Site", "we", "us", or "our") and is addressed to individuals outside our organization with whom we interact, including customers, visitors to our Sites, users of our applications, and recipients of any of our other products or services, personnel of corporate customers and vendors (together, “you”).

We take your privacy seriously. This policy describes how Humsienk collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ph.humsienk.com, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this privacy policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

The "Last Updated" date and "Effective Date" of the policy can be found at the top of this Privacy Policy. We will post the revised Privacy Policy on the Site, update the relevant dates, and take any other steps required by applicable law.

Collection of Personal Data

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details, including your name, address, phone number, and email address.
Order information, including billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including username, password, and security-related information.
Shopping information, including items viewed, added to cart, or added to a wishlist.
Customer support information, including information you choose to include in communications with us.

Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may limit your ability to use certain features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, IP address, network connection information, and details about your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who act on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Payment processors who collect payment information to process transactions and fulfill orders.

When you interact with our Site, emails, or advertisements, we or our partners may collect information using tracking technologies such as cookies, pixels, web beacons, and similar tools.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

Creation of Personal Data

We may create Personal Data records in certain circumstances, such as records of your interactions with us or transaction histories. We may also link Personal Data collected from different Services or devices, where permitted by law.

Purposes of Processing

We may use Personal Data for the following purposes:

Providing Products and Services: to process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and enable product reviews.
Marketing and Advertising: to send promotional communications and display relevant advertisements, where permitted by law.
Security and Fraud Prevention: to detect, prevent, and investigate fraudulent, illegal, or malicious activities.
Communicating with You: to provide customer support and improve our Services.

Lawful Processing of Personal Data

We process Personal Data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, and only where such processing is lawful, fair, and proportionate.

We may process your Personal Data for the following lawful purposes:

To perform our contractual obligations with you or to take steps at your request prior to entering into a contract;
With your consent, where such consent is required by applicable law;
To comply with legal and regulatory obligations;
For lawful and legitimate business purposes consistent with this Privacy Policy, including service improvement, security, fraud prevention, and business operations.

Cookies

We use Cookies to operate and improve our Site and Services, including remembering user preferences and analyzing site usage. For more information about Cookies used by Shopify, please see Shopify’s cookie policy.

You may manage Cookies through your browser settings. Please note that disabling Cookies may affect the functionality of the Services.

Disclosure of Personal Data

We may disclose Personal Data for lawful and legitimate business purposes, including:

With vendors and service providers who perform services on our behalf;
With business and marketing partners, including Shopify;
With affiliates within our corporate group;
In connection with legal obligations, business transactions, or to protect rights and safety.

We may disclose the following categories of personal information for the purposes described above:

Identifiers such as contact and account information
Commercial information such as order and shopping information
Internet or network activity such as Usage Data

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

Any user-generated content you submit to public areas of the Services will be publicly accessible. We are not responsible for how others use information you choose to make public.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect Personal Data from children. Parents or guardians may contact us to request deletion of such information.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on applicable law, you may have rights to access, correct, delete, object to processing, or request portability of your Personal Data. You may also withdraw consent where processing is based on consent.

Requests may be submitted by a duly authorized representative on your behalf, subject to reasonable verification of authority and identity.

If you believe your request has not been properly addressed, you may contact us again for further review.

Complaints

If you have concerns regarding our handling of Personal Data, you may contact us using the details below.

International Transfer of Personal Data

Due to the international nature of our business, Personal Data may be transferred to and processed in countries outside the Philippines.

In accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, we ensure that appropriate safeguards are in place, including contractual, organizational, and technical measures, to protect your Personal Data.